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JPMorgan Chase Operation Supervisor - Analyst in Brooklyn, New York

As an Operations Supervisor you responsible for the prepping the commercial shipping documents and performing the post release process for both Standby and Commercial products. This position will include the pre-registration of documents, scanning the documents, pulling and filing of folders. All functions are held to the Global Trade's standard policies and procedures.


  • Receive inbound courier mail and pre-register documents in TPS back office system.

  • Review system pre-registration and verify breakdown of documents received against transmittal letter, draft or other information provided.

  • Prepare Image Prep sheet listing appropriate document and count for scanning.

  • Scan documents into TPS.

  • Access Post Release queue's and review mailing instructions of documents and other requested tasks.

  • Print TPS output, dispatch documents via mail or courier, and record tracking number and close item in the Post Release queue.

  • Perform other requested tasks provided in the Post release instructions.

  • Pulling and filing of Letter of Credit folders daily.

  • Pro-actively work with all regions as necessary.

  • Perform monthly commercial file audit.

  • Provide responses to internal customer inquiries via shared mailbox.

  • Monitor queues to expedite the distribution of assignments.

  • Cross Traiing of staff

  • Prepare daily reports and departmental metrics.

  • Cotribute to the departmental goals and objectived

  • Perform employee evaluations

Required Skills

  • Minimum 2 years previous banking experience in Letter of Credit processing

  • Knowledge of PC applications - TPS, Courier Systems, MS Outlook, MS Office and MS Access

  • Knowledge of UCP and/or UCC

  • Strong communication skills both written and oral.

  • Ability to work effectively under pressure controlled by deadlines.

  • Ability to organize and change priorities frequently, multitask, work independently or team environment

  • Ability to make decisions and utilize all available resources and tools to minimize corporate and client risk.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans