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JPMorgan Chase Project Manager in Brooklyn, New York

Network Management Transformation - Project Manager

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at

Network Management, CASS & UK Outsourcing is a global function within Digital & Platform Services (DPS) of the CIB. This role resides within Network Management which is responsible for managing J.P. Morgan's network of agent banks and financial market infrastructures (FMIs) ensuring they meet the firm's requirements for oversight of cash and securities services for principal and client activities. The network of providers includes banks, sub custodians, payment systems, central counterparties, securities depositories, and cheque clearing systems. Network Management has over 200 staff in multiple locations, a commitment to diversity (including a 47:53 male: female ratio *) and provides coverage across global markets and to selected clients. While the group resides within the CIB, it supports multiple J.P. Morgan's lines of business (LOBs) including Corporate & Investment Bank (Global Markets; Securities Services; Wholesale Payments), Asset & Wealth Management, Commercial Bank and Consumer & Community Banking.

*Accurate as at December 2020

This is an exciting opportunity to join the Transformation team which is accountable for the timely execution of technology & analytics projects across Network Management and UK Outsourcing. This role can be based in either Bournemouth or London

Roles and Responsibilities

  • Project Delivery of a range of transformation initiatives

  • Defining problem statements, gathering & defining requirements, and prioritizing delivery in partnership with the Network Management & UKO team

  • Partnering with cross-functional teams including the Business, Technology, Operations and Data Analytics team

  • Leading business analysts through the project lifecycle, providing support and guidance as well as coaching and direction

  • Managing, tracking and reporting to management the Project delivery from initiation through scope, requirements, build, testing, operational readiness and implementation

  • Management, escalation and mitigation of risks, issues and dependencies

Key Qualifications & Skills

  • Strong project management & business analysis skills with track record of consistent execution

  • Demonstrated ability to consistently deliver work of a high standard, to tight timelines

  • Proactive business process reengineering experience, a tenacity to drive to root cause of issues and the ability to lead efforts to define and implement creative solutions

  • Experience of prioritisation of programs of work and responses to complex issues

  • Experience of working as part of an agile development team

  • Attention to detail with the ability to succinctly communicate requirements

  • Evidence of strong investigative skills, problem solving & process re-engineering skills; able to see issues at both a high-level and in detail

  • Ability to interpret issues raised, and prioritize to key stakeholders regarding resolution plans and expectations

  • Ability to consistently deliver results with little direct supervision knowing when to seek assistance or escalate

  • Keen to learn and seek out opportunities to enhance skills and knowledge of digital tools

  • Ability to define processes and use of data across operational flows

  • Strong team player who can build and maintain productive working relationships with colleagues at all levels and functions in a collaborative manner

  • Experience of people management and leading teams (preferred)

  • Experience in the Financial Services industry, with an understanding of the products and markets in which the investment bank operates (preferred)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans