JPMorgan Chase Commercial Bank -Transformation Program Catalyst Instructional Designer (Associate) in Chicago, Illinois

Commercial Bank -Transformation Program Catalyst Instructional Designer (Associate)

Catalyst is a new and transformational business organization aimed at streamlining our sales processes and driving innovative technology solutions to empower Commercial Bankers. Catalyst is in the process of establishing a Change Management office with the responsibility of directing the change & adoption workstream focused on building and delivering sponsorship, engagement, communication and training activities for the program across the Commercial Bank. The Instructional Designer is responsible for the consulting, design, development, implementation, and evaluation of engaging classroom, online learning, and practicing experiences. They will deliver solutions using web development and multimedia applications and apply instructional design principles in accordance with internal development standards.


  • Develop education solutions that may include:

  • Instructor and student materials

  • Online materials

  • Self study guides

  • Reference materials

  • e-Learning / web-based Learning / multimedia

  • Assessments

  • Job Aids

  • Games and activities

  • Consult with clients and product owners, performing needs analysis that lead to solution recommendations

  • State instructional end goals and create content that matches them

  • Create exercises and activities that enhance the learning process

  • Decide on criteria used to judge the learner’s performance and develop assessment instruments

  • Maintain project documentation and course folders

  • Liaise with business contacts in order to keep abreast of products, risk initiatives, and best practices

  • Document internal business processes

  • Deliver training in classroom and group settings when necessary

Final Job Grade and officer title will be determined at time of offer, and may differ from this posting.

  • 5+ years’ experience in instructional design

  • Experience in Commercial Bank training and development a plus

  • Experience with Salesforce system a plus

  • Working knowledge of the ADDIE or SAM process and experience in adult learning

  • Web-based instructional design methods and tools such as Articulate Storyline or Adobe Captivate

  • Demonstrated ability to work independently as well as a member of high performing team in project driven environment

  • Lesson and curriculum planning skills

  • Ability to work on several projects simultaneously with multiple deadlines

  • Excellent organizational, interpersonal and communication skills

  • Team player, collaborative, creative, and innovative

  • Ability to effectively deliver training information in classroom and large group settings

  • BS or MA degree in instructional design, educational technology or similar

  • Exposure to project delivery using Agile methodologies a plus

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.