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JPMorgan Chase Commercial Banking - CCBSI Business Management - Associate in Chicago, Illinois

The Business Management Associate will assist with efforts that impact the full CCBSI business. The role offers a platform to potentially grow and develop into the Business Manager role, or other roles within F&BM.

Key Business Management Associate Responsibilities:

  • Support Business Managers in partnership efforts with region/industry group leads including Group Heads and Treasury Services Sales Heads via tactical and strategic assistance to help drive their businesses, including:

  • Assisting with key business management functions including project management, analysis of sales/management reporting and ad-hoc requests

  • Gaining exposure and building knowledge of financial results and other data to understand business drivers to support opportunities to grow the business

  • Helping manage the group's portfolio by supporting strategic targeting efforts from a tactical perspective, and by executing data maintenance and client transfers between lines of business

  • Engage with bankers, treasury teams, and other key business partners to gather input, insights, and data, that feeds into reporting leveraged by CCBSI, senior management in CB, and senior partners across the firm

  • Provide support to bankers as it pertains to systems and reporting tools such as Qlik Dashboard and Salesforce, while becoming subject matter experts in resulting reporting and researching issues as they arise

  • Assist with select CCBSI-wide Business Management efforts under the direction of Business Managers

  • Act as a local extension of F&BM by facilitating communication with the business, supporting F&BM efforts and working on joint projects (based on need)

  • Across all responsibilities:

  • Identify areas for continued process improvement and enhance efficiencies by generating innovative ideas and solutions

  • Prepare presentation materials to be shared with management, business groups and other relevant stakeholders

Key Skills Required:

  • Execution and organizational skills - Well-developed organizational skills to manage multiple tasks and priorities. Able to quickly and effectively respond to rapidly changing business needs and urgent requests. Able to explore innovative ways to perform tasks in an efficient and timely manner. Must be proactive, detail and results-oriented, and willing to drive change. Strong time management and follow-up skills; flexibility, ability to prioritize requests and multi-task.

  • Communications skills - Must possess strong verbal and written communications skills with ability to present updates, requests, ideas and other communications in a professional, clear and concise manner. Proactively provides timely updates to Business Managers and others while working on projects/tasks.

  • Problem solving skills - Strong problem solving and analytical capabilities coupled with the ability to identify issues, gather and manipulate data, obtain consensus and implement change. Able to outline work process in a thoughtful and detailed manner. Intellectually curious with a genuine interest in knowledge gathering and problem solving.

  • Technical and analytical skills - Able to produce accurate, error-free analysis and reporting. Applies knowledge of the business and its drivers to ensure that the groups' analyses are sound. Capable of synthesizing large amounts of data in Excel and from internal systems to develop strategic conclusions

  • Interpersonal skills - Speaks and acts with the appropriate level of confidence and empowerment; demonstrates professional assertion. Ability to partner with Business Managers and actively listens to instructions, feedback and viewpoints from others while proactively seeking feedback. Able to collaborate with individuals across the business to achieve goals, while proactively looking for opportunities to continue building strong internal relationships


  • Bachelor's degree in Business, Finance, Economics, or other related area

  • Minimum 2-3 years of work experience

  • Investment/Commercial banking or management consulting experience preferred

  • Business management and/or project management experience preferred

  • Expertise in Excel and PowerPoint (PitchPro)

  • Experience in Tableau is a plus

  • Familiarity with internal JPMC systems (e.g. Client Central, CKC, Dash, Salesforce) is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans