JPMorgan Chase Organizational Development Manager – Commercial Banking in Chicago, Illinois

Organizational Development Manager – Commercial Banking

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.

Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

We are looking for an Organizational Development VP to support the Commercial Bank business transformation, reporting to the CB Head of Talent, Development and Diversity. The position represents an exciting opportunity to drive change in a rapidly evolving space, by designing and executing key talent development initiatives across CB. In this role you will work very closely with HR Business Advisors, Learning & Development Specialists and line managers, to create innovative solutions to drive value to a growing business.

Roles and Responsibilities:

  • Works closely with HR Business Advisors by providing analysis, expertise, team facilitation and solutions for organization change efforts impacting the Commercial Bank

  • Develop and maintain subject matter expertise on tools and strategies

  • Serve as a communications advisor to stakeholders and assist in building strategic communications plans

  • Provide support on organizational effectiveness exercises, e.g., span of controls, change readiness, etc.

  • Works closely with Leadership Edge on CB manager effectiveness programs

  • Deliver innovative organizational development solutions by partnering across the firm (functions, lines of business, regions) to drive best practices, consistency, and measure impact

  • AdviseHR Business Advisors and managers on group, team and individual development

  • Conduct needs analysis to identify gaps at the individual, team and organizational levels (e.g., through interviews, focus groups, data collection and analysis)

  • Coachtoptalent to support their development (e.g., Leadership Edge Executive program nominees; diverse radar)

  • Participate in firm-wide Learning & Development projects (e.g., Employee Opinion Survey)

  • Support the transformation of the CB talent organization as it relates to data analytics, change management and development programs

  • Collaborate with the team on the development and execution of the Talent & Diversity Agenda

  • Manage the Talent calendar and communications, including the weekly round-up

Required Skills

  • Minimum of 7+ years of experience in a fast paced, changing environment

  • Progressive thinker and digital savvy, with consulting experience desired

  • Understand what it takes for an organization to transform and how to drive change efforts (e.g. stakeholder analysis, communication plan and measurement)

  • Excellent communication skills (verbal and written)

  • Proficient data analysis skills (quantitative and qualitative) and ability to identify themes/trends

  • Strong project management and planning skills

  • Strong facilitation and coaching skills

  • Team-oriented, actively participating to foster a positive work environment with peers

  • Excellent interpersonal skills, strong presence and ability to influence others

  • Flexible, able to pivot when interactions and outcomes do not go as planned

  • Self-starter who is results-oriented and able to execute using existing resources and tools

  • A strong learning orientation, in order to quickly acquire new techniques, tools and methods

  • Strong technical skills, including PowerPoint/ PitchPro+, Excel and Word – ability to build senior level presentations and materials

  • B.A. degree in related field; advanced degree desirable

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.