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JPMorgan Chase Executive & Internal Communications Manager - Vice President in Columbus, Ohio

The world-class Communications Team at Chase is seeking an experienced communications professional to support internal executive communications for the Home Lending business. The position will report to the Head of Executive and Internal Communications for Home Lending, and work as part of a creative and collaborative team to support Home Lending business leaders.

The successful candidate will write, design, and edit both written and visual internal communications with the goal of inspiring, informing and engaging 17,000 Home Lending employees and driving business results through culture.


  • Serve as strategic counsel to senior Chase executives in support of overall communications strategy and employee engagement

  • Drive business outcomes by building and executing strategic and tactical plans in support of business priorities and cultural values

  • Translate complex business messages and capture them in the executive's unique voice

  • Tell the Home Lending story through both traditional means, as well as digital and multimedia storytelling techniques, such as dynamic presentations, video, and digital content

  • Prepare comprehensive communication plans, research and distill data and financial information, write and design presentations in PowerPoint and other presentation tools, and prepare talking points, scripts and other communication tools for senior managers

  • Plan and execute internal communications activities, including town halls, road shows, market visits, employee events, and recognition activities

  • Develop, maintain and foster relationships at all levels internally including senior level Chase executives, peers, and the broader team

  • Uphold a strong commitment to doing the right thing for our customers and employees

  • Maintain a passion for protecting and enhancing the reputation of our firm


Minimum of 10 years of experience in some combination of Corporate Communications and Internal Communications either at JPMorgan Chase or in another Fortune 500 company, or in an agency supporting Fortune 500 companies.

Experience must include day-to-day relationships with Senior Executives in a consultative/advisory role.

Required skills:

  • Superb written and verbal communications skills

  • Strong interpersonal, networking and presentation skills

  • Ability to manage large-scale, complex projects with discipline and precision

  • Versatility in executing various writing styles and voices, including journalistic and executive writing

  • Creative mindset and ability to generate big, new ideas and take (smart) risks

  • Speed, flexibility and adaptability and ability to work under pressure in a fast-paced environment

  • Outstanding judgment, problem-solving ability and resourcefulness

  • Ethics of the highest caliber

  • A solid command of Power Point, and ability to use this medium for storytelling on both big screen and desktop formats.

  • Experience with Enterprise Social tools and company intranets strongly valued.

  • Strong command of and experience with consumer financial services preferred.

  • Degree in Journalism or Communications preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans