The JPMorgan Chase & Co. Military Pathways Analyst Program is a highly selective program that connects top veteran talent to essential roles at JPMC and provides candidates the training, support and exposure they need to grow into future leaders across our most demanding businesses. Military Veterans have a unique set of experiences and leadership abilities that are greatly valued in our organization.

As a member of the Military Pathways Analyst Program, you will receive:

  • Induction training and acclimation support in your first month on the job

  • 12-months of program support, coaching and career development from our dedicated Pathways team

  • Networking opportunities with your Pathways colleagues

  • Exposure to senior members of the business

  • Professional skills training throughout the year to complement your on-the-job experience

This approach will enable you to create a network and set you up for success as you enter your career at JPMC.

As a Pathways Analyst, you will be placed in a role based on professional experience and business priorities, focused on one of a few areas including: Asset & Wealth Management, Consumer & Community Banking, Commercial Banking, and Corporate & Investment Banking.

To ensure continuous development throughout the program, each candidate will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.

In addition to your business role responsibilities, as a Pathways member you will participate in training programs, learning sessions, individual mentoring relationships, and networking events. You will interact with JP Morgan Chase & Co. senior management and partner with a military veteran sponsor who will assist you with the transition from military life into our organization. You can also become a member of our Veteran’s Business Resource Group, an employee group that supports veteran causes. And of course, you will have the strong support network of your fellow military veteran colleagues. The cohort format of Pathways will provide you with a network of peers to share experiences and a sense of community amongst fellow veterans as you contribute to a business area aligned to your skillset.

Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Business Overview: Global Tax Operations

Global Tax Operations primary responsibility is to maximize client's investments by either facilitating effective tax relief at source on client investment income or retrospectively reclaiming taxes from global tax authorities. This is a high-risk product with diverse market procedures, a significant change agenda and complex market/regulatory requirements.

Job Description

The Tax Client Support team is responsible for supporting clients in relation to their Tax Services. The role provides the opportunity to develop relationships with clients as you assist them with their Tax Services.

The Tax Client Support Analyst, will support multiple clients, working closely with the rest of the Global Tax Client Support team as well as with the Global Tax Operations team. Responsibilities include, but are not limited to:

  • Point of contact for tax enquiries to support our client’s tax servicing needs.

  • Taking proactive responsibility for the resolution of client’s enquiries within the published standards.

  • Pro-active management of client relationships.

  • Execute forward thinking to maintain response quality and completeness to prevent case reopening

  • Contribute to the tax component of service reviews and other meetings with the client

  • Analyze root-cause of recurring issues through regular review of metrics, and assist in developing programs for service enhancements arising from these figures

  • Support and guidance on

  • Outstanding/expiring tax documentation

  • Documentation

  • Relief at Source

  • Retrospective Reclaims

  • Capital Gains Tax

  • Financial Transaction Tax

  • Tax Regulatory Reporting

  • Ensure close collaboration with the Sub Custodian network and the internal Network Management Group

  • Continually review operational tax processes to identify areas for enhancement

  • Identify and escalate tax risks and participate in resolution

  • Assist in client tax account reviews and ad-hoc projects

These points have been carefully considered as being essential for the role. Your background must accurately reflect all of these for your application to be considered.

Interested Candidates must be a United States Military Veteran and meet all requirements.


Must be eligible to start in April of 2019

  • Enlisted/Junior Officer background and 4+ years of experience

  • Military leadership experience, typically achieved through 4+ years as a Commissioned or 5+ years as a Non-Commissioned Officer in any branch of service with a demonstrated record of success

  • BA/BS required

  • 0-5 years of separation from military service

  • You must be able to demonstrate your in-depth operational tax experience within financial services, specifically global custody or investment banking.

  • You will be able to give examples of your successful internal and external communication and problem solving experience.

  • You will be able to give examples of your risk awareness and operational control experience within financial services.

  • You will be able to discuss your process improvement experience, where you clearly articulate ideas, concepts and procedural changes to clients.

  • You will be able to give examples of your problem solving skills and experiences

  • You will have proven experience within an arena where accuracy is critical within strict deadlines.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.