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JPMorgan Chase Product Associate Digital Account Opening Instrumentation in Columbus, Ohio

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Digital Account Opening Instrumentation, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

  • Partner with instrumentation and analytics cross functional team (digital analytics, Behavioral collection team) and ensure engagement with broader groups outside of AO

  • Create and review Epics and Subtasks to identify, align, and directly engage with cross-impacted analytics teams such as digital analytics, behavioral collection team, tag management team, adobe architecture, etc.

  • Lead desk checks with dev, product, and analytics partners when necessary to confirm behavioral tagging is properly instrumented and certified for analytics reporting

  • Maintain and drive a backlog of instrumentation Epics that are aligned to overall AO prioritization ensuring product makes informed decisions and understands the trade-offs of deferring certain work

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

  • Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements

  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area

  • 2+ years partnering with development teams in an Agile environment

  • 2+ years working in JIRA creating and managing Epics, Stories, Subtasks, and other dev related items

  • Demonstrated performance in either product management or relevant domain area

  • Experience executing operational management and change readiness activities

  • 2+ years working experience building relationships with key business partners, while also comfortable navigating ambiguity to identify, engage, and influence

  • Experience in product deployment processes

Preferred qualifications, capabilities, and skills

  • Developed knowledge of the product development life cycle

  • 5+ years of professional experience in the digital space a product owner, business analyst, developer, or in a digital analytics role(

  • Experience working with Adobe Analytics, Adobe Tag Manager, and Adobe Experience Manager (AEM) and using macros in Confluence to build dashboards that link to JIRA tasks to automate reporting

  • Understanding of digital behavioral analytics and using data visualization to tell a story

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans