Job Information
JPMorgan Chase Transactions Specialist III in Indianapolis, Indiana
Join Chase as a Transactions Specialist III in the match engine department where you will work with a dynamic team to ensure smooth financial transactions.
As a Transaction Specialist III in match engine department your primary responsibilities will include researching exceptions, investigating suspicious activity, reconciliation, image processing and monitoring processing systems. You will also provide high-quality check servicing for external customers: end-to-end processing of commercial, Retail, branch, and correspondent customer deposits.
Job responsibilities
Perform various functions from end-to-end in Match Engine System
Perform research and resolve outstanding issues related to Check Image Processing
Operate Check Image Capture equipment
Handle exception processes
Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence
Create and maintain loan files
Collaborate with the underwriting department
Provide coverage for any of the support roles as dictated by absences or volume fluctuations
Monitor and update various system records and credit website
Communicate with external agents and internal colleagues to resolve issues and discrepancies
Perform additional duties as assigned
Required qualifications, capabilities, and skills
Strong attention to detail and advanced problem-solving skills
Ability to work in a fast-paced environment
Basic office and computer skills
Excellent written and verbal communication skills
Ability to work independently or as part of a team
Preferred qualifications, capabilities and skills
Prior customer service experience
High school diploma or equivalent
Bank/Financial Services Industry knowledge
10 Keys experience
Work Schedule: Monday - Friday flexibile hours 7:30am - 4:00pm or 8:00am - 4:30pm onsite.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans