JPMorgan Chase Jobs

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JPMorgan Chase Area Product Owner Customer Interaction Utility Executive Director in New York, New York

Primary areas of responsibilities include:

  • Product Vision & Definition - understand the business need through stakeholder engagement and define the product's vision, solution design, and operating model. Clearly state the value that the product bring to our customers and our business.

  • Product Deployment - collaborate with the functional teams (data science, software engineering, database engineering, application management, etc.) to ensure end-to-end delivery of the product, identifying and managing dependencies and/or opportunities for collaboration while following core Agile principles

  • Product Adoption - ensure adoption of the product by initial use cases and promote the product's value proposition to additional potential use cases to increase adoption

  • Product Assessment - employ data analytics to measure the success of the product; establish a framework and operating model to continue ensuring the quality of the product over time

  • Team management - manage a team of product analysts and data analysts and define an operating rhythm for cross-functional teams

  • Data governance and controls - be vigilant in following CCB's data use, privacy, legal, and compliance guidelines as well as be a contributor to the firm's enhancement of data governance, use, and management principles and tools


  • 7+ years with hands-on product management experience, technology consulting, or relevant transferrable skills

  • Superior written and oral communication and presentation skills with experience communicating effectively with a diverse audiences - across business and technology partners, including senior leadership

  • Experience working in Agile manner, writing lean user stories and requirements that drive efficient development with technology partners

  • Experience with data big data technologies, such as Kafka, Cassandra, AWS, etc.

  • Self-starter with out-of-box problem solving skills

  • Strong time management skills, with the ability to multi-task and keep numerous tasks on track

  • Ability to influence and collaborate effectively in cross-functional teams

  • Financial services and retail banking background is a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans