JPMorgan Chase Wealth Management, Creative Lead, Private Banking Global Marketing Group, Vice President in New York, New York

Wealth Management

J.P. Morgan offers expertise across wealth management disciplines to help clients advance towards their goals. By consistently keeping our clients informed, focusing on risk-adjusted returns and rapidly adjusting to tactical opportunities and risks, we stand by our clients through market cycles. J.P. Morgan's wealth management and solutions are provided through the Private Bank and J.P. Morgan Securities Corporation.

Provides an exceptional breadth and depth of wealth management solutions, including investing, wealth structuring, capital advisory, philanthropy and banking

More than a century of experience helping the world's wealthiest individuals and their families grow, manage and sustain their wealth to ultimately leave a lasting legacy


The Private Banking business unit helps wealthy individuals, their families and advisors to protect and grow their wealth, and, at the appropriate stage, to transfer their wealth.

Culturally, Private Banking is focused on delivering first class business in a first class way - a quote attributed from J.P. Morgan himself - and on delivering the best risk-adjusted returns for each client. In practice, these focuses translate to an intensive emphasis on the economy, the markets, and our long-term view for portfolios in conjunction with short-term opportunities. Investment strategy and solutions are developed globally, with the opportunity for regional tailoring, as are product development and management of appropriate solutions in the other product practice areas: banking, credit, and trusts & estates. Private Banking strives to deliver its intellectual content and high service standards to clients better than anyone else in the industry.

Supported by the strength and stability of J.P. Morgan, building off the momentum amassed by consistently high performance in all kinds of markets, and guided by a top-flight management team, Private Banking seeks to aggressively grow market share. Private Banking Marketing supports this goal by partnering closely with the front office to create programs and environments they can use to drive revenue while increasing client satisfaction.

The Private Banking Marketing Creative Services team provides in-house agency-style creative support for hundreds of projects and pieces each year. The department's mission is to produce distinctive work that visually and linguistically communicate J.P. Morgan Private Banking's broad range of products and services.

Role & Key Responsibilities

Responsibilities include overseeing and managing the creative department locally; evaluating, interviewing and onboarding new team members; monitoring staff and team creative output and helping to promote an environment conducive to enabling creative teams to work to the best of their ability. The Creative Lead is also responsible for equitably assigning projects to the teams that he or she oversees and working with operations team to ensure consistent creative quality. The Creative Lead also must be a craft expert, must know how to identify breakthrough creative work, and inspire it in others either by demonstrating it, coaching it or sourcing examples of it.

Functional Responsibilities Include:

  • Owns and supervises individual creative projects.

  • Learns and becomes an expert about the strategy and market dynamics of the Lines of Business you work on.

  • Extends the brand purpose and assure adherence to brand guidelines through all business units and at all customer touchpoints.

  • Understands and can articulate Brand DNA basic tenets, including voice, as well as design guidelines.

  • Promotes, protects and encourages good UX/UI principles and has a responsive design mentality.

  • Work closely with ops and editorial to meet established SLAs and deadlines.

  • Advises client on all technical visual recommendations and copy issues as needed.

  • Participate and occasionally lead brainstorming, strategy input and creative meetings.

  • Provide detailed direction to junior creative personnel and assist in the development and advancement of their skills, whether copywriting or art direction.

  • Effectively manage or execute multiple projects and remain flexible through multiple revisions and using negotiating skills to maintain the integrity of the idea.

  • Possess the patience and negotiating skills to manage challenging situations both internally and with the client.

  • Have the respect of junior personnel and the mentoring skills to effectively oversee their work and the willingness to take the initiative to do so.


  • Experience and Education Required

  • Minimum of 10-15 years relevant experience in project management.

  • Financial services experience is a strong plus.

  • Expertise in Creative Suite, digital and mobile functionality and software

  • Strong organizational skills and the ability to prioritize, monitor, and manage workload

  • Excellent verbal and written communication skills

  • Ability to work independently to achieve goals established in a team environment

  • Exceptional verbal and communication skills

  • Ability to manage a large workload

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.