Job Information
JPMorgan Chase Client Account Associate-Commercial Lending in Newark, Delaware
Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn has ranked #1 out of 50 of the best companies in the U.S
As a Client Account Associate in Commercial Lending, you will initiate new internal requests for client onboarding, maintaining, updating and keeping client data current. You will interact with downstream support teams and occasionally external parties, while adhering to the governance structure.
Job Responsibilities
Respond to client/lender escalations according to service level agreements while adhering to policy guidelines and controls
Communicate with other departments within the bank (front office, middle office back office) as well as external contacts (Borrowers, other Banks, Trustees, etc)
Update information and ensure the accuracy of customer data for regulatory reporting, including metrics reports
Work with technology for system enhancements to consolidate customer data and business initiatives while participating in system testing, as needed, which may occur during non-business hours
Manage and coordinate off-shore and state-side team members
Add or update system records as required to reflect legal documentation or customer requests
Monitor and escalate issues as needed
Required Qualifications, Capabilities, and Skills
2+ years of experience reading and interpreting loan documentation
Strong analytical, problem solving and proven decision-making skills
Strong organizational skills with the ability to effectively prioritize
Ability to work independently within a team environment
Excellent oral and written communications skills and strong interpersonal/client servicing skills
Solid working knowledge of Microsoft Office applications (i.e. Excel, Word and PowerPoint)
Some overtime required
Preferred Qualifications, Capabilities, and Skills
Bachelor's Degree
Experience working with credit products such as revolving lines of credit, term loans, commercial cards, letters of credit
Experience with leadership, providing technical guidance, direction on team initiatives, and performance management.
Experience with loan accounting systems, such as LoanIQ
Experience with Microsoft Office, specifically Excel
This hybrid role requires going into the office three days a week with two days' flexibility to work from home, subject to change
This position is not eligible for H1B or Sponsorship
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans