JPMorgan Chase Party Reference Data Change Management Business Analyst in Newark, Delaware

JPMorgan Chase & Co . is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. With over 240,000 employees, we serve millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients. Our major business units include Asset & Wealth Management, Corporate & Investment Bank, Commercial Banking, and Consumer & Community Banking.

The Party Reference Data Utility is a firmwide function supporting all lines of business. Parties include clients, issuers, obligors, guarantors, counterparties, exchanges, etc. The Utility is responsible for managing party data throughout its lifecycle, from onboarding to disposition. Party reference data is at the heart of every transaction executed by the firm. Reference data connects parties to contracts, parties to accounts, and parties to transactions. JPMC is on a multi-year journey to transform the way we capture, structure, and store party reference data. We are building a scalable, flexible platform to meet evolving business and regulatory demands with the goals of improving the client experience, simplifying operations, and enhancing analytical capabilities.

The Party Reference Data Change Management Business Analyst supports strategic and business change initiatives driven by Reference Data Strategy and the Party Reference Data Utility. The role is responsible for the following activities:

  • Define, document and review system requirements with operations and technology

  • Liaise with operations and business partners to prioritization work for technology

  • Understand systems and operating models to define compatibility

  • Actively participate and provide updates in project meetings

  • Organize and lead calls with the operations, business, and technology

  • Participate in system design sessions to drive a user-friendly experience

  • Manage user testing, test case pass/fails, system defects, and defect resolution

  • Analyze large quantities of data to identify trends and data quality issues

  • Create and maintain procedure documents to drive a control-centric environment

  • Create training materials and deliver in-person, video conference and recorded training for system and process changes

  • Become a subject matter expert on client onboarding and maintenance processes

Experience Required

  • Bachelor’s Degree in Business Administration or Finance or equivalent work experience

  • Experience working on projects preferred

  • Experience managing and / or participating in user acceptance testing preferred

  • Experience working on end to end process reviews preferred

  • Bachelor’s Degree in Business Administration or Finance or equivalent work experience

  • Experience working on projects preferred

  • Experience managing and / or participating in user acceptance testing preferred

  • Experience working on end to end process reviews preferred

  • Excellent analytical ability with an attention to details

  • Highly organized, strong time management, and multi-tasking skills

  • Self-motivated, inquisitive to drive self-learning of business and technical processes

  • Strong written/verbal communication skills, problem solving and resolution ownership

  • Able to work independently and demonstrate flexibility/adaptability to business needs

  • Strive for outstanding results and continuous improvement

  • Effective collaborator, working with global teams

  • Strong MS Office skills (Word, Excel, Access, Visio and PowerPoint)

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.