JPMorgan Chase U.S. Benefits Insurance Associate in Newark, Delaware

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com at http://www.jpmorganchase.com/ .

The Benefits Insurance Associate role is a full-time position based in Newark, DE. The Benefits Insurance Associate role is part of the U.S. Benefits Design and Strategy team. The U.S. Benefits Design and Strategy team is responsible for the strategic review, evaluation and implementation of changes to various benefit programs (e.g., medical, dental, vision, 401(k), life insurance, LTD), monitoring plan performance, regulations and marketplace trends, and taking an active part in the design and implementation of the firm’s overall wellness initiatives. The Benefits Insurance Associate role is responsible for assisting with performing these functions as it relates to the dental, vision, disability and life insurance plans. This role requires close partnership with the administration team, call center team, payroll team and consultants/vendors that support these benefits plans.

Principal Responsibilities include:

  • Assist with the plan design of the dental, vision, long-term disability and life insurance plans for employees and retirees

  • Work with the Insurance Manager to use marketplace and plan usage data to develop and deliver design recommendations, and measure success of strategies adopted; assist with the process and implementation of changes

  • On an ongoing basis, manage the vendors to ensure operational excellence and drive a superior customer experience. Manage the plans and vendors/processes on an ongoing basis according to the established risk/controls environment and third party vendor management protocols

  • Participate in the request for proposal processes across the various plans, including engaging with consultants, assisting with implementation, partnering with key internal stakeholders such as technology, administration, payroll and call centers

  • Review various participant facing communications

  • Assist with escalated member issues

  • Participate in surveys and other benchmarking exercises as needed

Qualifications and skills:

  • Minimum 2 years in corporate benefits, benefits consulting or health plan/health insurance field

  • Strong knowledge of Microsoft Word, Excel and PowerPoint

  • Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables

  • Strong and effective verbal and written communication skills

  • Bachelor’s degree required

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.