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JPMorgan Chase Director of Site Reliability Engineering in Plano, Texas

You have discovered the perfect setting to expand your skills and make a meaningful impact. Partner with an organization committed to defining the future of site reliability in the financial sector.

As a Director of Site Reliability Engineering at JPMorgan Chase within the CORPORATE TECHNOLOGY, you are constantly establishing new collaborative partnerships that allow your team to work across functions. Proactively engage team members, initiate career conversations, and delegate assignments and opportunities equitably.

Job responsibilities

  • Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements

  • Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements

  • Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines

  • Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation

  • Fosters a culture of continuous improvement within the teams

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 10+ years applied experience

  • Experience leading technologists to manage, anticipate, and solve complex technological issues

  • Influences the team's culture by championing innovation and change for success

  • Experience hiring, developing, and recognizing talent

  • Draws upon leadership experience to engage team members to expresses complex ideas with appropriate level of detail

  • 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise

  • Expert with a proven track record in delivering technology solutions and leading a high performing SRE team in automating the manual work

Preferred qualifications, capabilities, and skills

  • Experience working at code level with a site reliability background

  • Ideally, you will have had experience as an SRE leader where you made significant improvements to developer and customer experience

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JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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