Job Information
JPMorgan Chase Experience Design Associate in Plano, Texas
Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. Product Designers are part of multi-disciplinary teams, including experience researchers and content designers, committed to designing the future of banking. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As an Experience Design Associate in US Wealth Management, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices.
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences.
Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts.
Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience.
Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)
Preferred qualifications, capabilities, and skills
Working with design systems: understanding design constraints and design patterns
Strong Figma design skills: using design libraries, familiarity with designing using components, and creating new components, strong prototyping skills.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans