JPMorgan Chase Lead UX/UI Salesforce Software Engineer in Plano, Texas

Our Commercial Banking division uses technology driven by innovative minds like yours to provide companies, as well as real estate owners and investors with a range of financial solutions designed to help them achieve their business goals. With annual client revenues ranging from $20 million to over $2 billion, the service and the solutions we provide is critical to both our and our clients’ success.

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.

As a member of our Software Engineering Group you will dive head-first into creating innovative solutions that advance businesses and careers. You'll join an inspiring and curious team of technologists dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You'll be tasked with keeping the team and other key stakeholders up to speed on the progress of what’s being developed. Coming in with an understanding of the importance of end-to-end software development-such as Agile frameworks-is key. And best of all, you'll be working with and sharing ideas, information and innovation with our global team of technologists from all over the world.

The Catalyst technology team is looking for a UX Design Lead, passionate about solving complex business problems in order to create intuitive & transformational user experiences. Candidate will be responsible for designing the building Prototypes, running demos and ultimately designing/defining the UI to support multiple, interdependent capabilities and business processes of the Catalyst program.


  • Design UX solutions to create smooth user flows and user interactions

  • Serve as a subject matter expert for all UX problems that surface

  • Convey vision and concepts through both low and high fidelity wireframes, flows, storyboards and mockups

  • Customer Persona Creation, Customer Journeys, Content Mapping, Feature /Concept prioritization, etc.

  • Own the entire design process across varied development methodologies (i.e. Waterfall, Agile, Scrum)

  • Work with end users, Project Managers, Business Analysts and Developers to define functionality and translate specifications into mockups and wireframes

  • Advocate of Design Thinking processes, services and teams to our clients and professional community.

  • Builds relationships with the client in order to gain useful insights and information.

  • Educate client on best user experience practices.

  • Understands client/user goals and makes decisions regarding OOTB or custom.

  • Works directly with the Technical Architect to ensure technical feasibility and opportunities.

  • Engages with necessary Salesforce SMEs to broaden product knowledge.

  • Support multiple projects with dependencies, simultaneously

Required Qualifications:

  • Knowledge of the Salesforce Lightning platform

  • Experience designing for use on the Salesforce lightning platform

  • Fluency in design tools such as Axure, Invision, Balsamiq, Photoshop and Illustrator, etc.

  • Have a keen eye for aesthetics and enjoy making beautiful web pages with a strong understanding of composition, balance, symmetry and white space

  • Experience with Waterfall, Agile and Scrum team development environments

  • Ability to work in a fast paced environment and multi-task on multiple projects simultaneously

  • Excellent written and verbal communication skills

  • Attention to detail and a commitment to quality

  • UX design methodology/end to end process (personas, scenarios, wire framing, visuals) and best practices

  • Front-end web development, HTML, CSS, JavaScript, Adobe Creative Suite and user design principles.

  • Familiarity with Salesforce products

  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

  • Experience presenting to senior-level leadership or other decision makers to present and sell ideas to various audiences (technical and non-technical)

  • Experience managing at least two large-scale full-life cycle implementations of business solutions (CRM implementation experience a big plus)

Preferred Qualifications:

  • Salesforce Certification

Education and/or experience:

  • Minimum of 3-5 years of experience with UI/UX design

  • Bachelor’s degree or equivalent

  • Background or degree in product design, UI/UX or other related fields

Experience working in Fortune 100 Financial Organizations

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.