Job Information
JPMorgan Chase Senior Product Delivery Associate, Workflow Services in Plano, Texas
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate within the Commercial Banking Wholesale Lending Services (WLS) team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Implement transformational process and product through cross functional areas within WLS
Partner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiences
Refine product backlog in JIRA, and Use Cases with exceptional detail and discipline
Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Involvement in large scale, cross-functional initiatives and passion for process innovation, design, and technology
Experience in Agile methodology with Certified Scrum Master or Certified Product Owner
Basic proficiency in JIRA, Tableau, Apteryx. Proficiency in Microsoft Office (MS) applications, including MS Word, MS Excel, MS Visio and MS PowerPoint is a must
Preferred qualifications, capabilities, and skills
Developed knowledge of the product development life cycle
Experience within large Financial Services firms preferred
Experience with implementing and using workflow tools
Experience with loan lifecycle and its various process steps/ stages
Loan accounting applications experience is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans