JPMorgan Chase VP Chase Field Capabilities Analytics Manager in San Francisco, California

Chase:

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.4 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

The Role:

The Chase Sales Analytics team supports the executives that lead the Community Bank and Chase Wealth Management to analyze and optimize marketing programs. The team provides expertise in data science & analytics to optimize sales performance for our bankers and financial advisors across the firm. The team leverages industry-leading tools, processes and skills to convert data into meaningful insights that enable sales leadership to drive value and an excellent customer experience for their business programs.

This role is the leader for the newly created Chase Field Capabilities Analytics function, which will specialize in analyzing the effectiveness of key front-line technology and capabilities projects for the bankers and financial advisors in the over 5,000 Chase branches.

Key Responsibilities:

This role will manage the following analytics and data science functions:

  • Business case development and opportunity sizing

  • Developing investment ROI readouts for management

  • Participating in vendor negotiations / project teams to optimize capabilities

  • Partnering with technology to ensure alignment with our data capture and architecture strategy

  • Leading a small team to deliver insights and enable smarter investment decisions

Qualifications:

  • 5+ years of experience with SAS or SQL required; GreenPlum, Hadoop, Tableau, R, Python experience a plus.

  • 5+ years of experience with analysis supporting an operating line of business, financial services experience preferred

  • Demonstrated ability to define business KPIs and establish measurement frameworks

  • Excellent written and verbal communications skills with the ability to work and collaborate with internal and external partners.

  • Problem-solving skills are essential. Must be able to think outside the box to implement creative solutions that solve business problems.

  • Proven ability to work in a fast paced environment, meet deadlines. Must be detail oriented, organized, and perform at high standards

  • Bachelor's degree with 5+ years of experience in a related discipline or Masters or PhD in related field

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.