Job Information
JPMorgan Chase Transactions Specialist I - Production Control in Westerville, Ohio
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the production department of our Westerville warehouse your primary responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services (GDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. Global Document Services supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. Global Document Services produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Offer clients First Class Mail presentment, Standard Class Mail presentment, and E certified Mail presentment
Offer clients USPS Express and USPS International Express Mail presentment, Fed Ex Letter/Packages/Freight presentment, UPS Letter/Packages/Freight presentment, Track One and Inner Office mail presentment
Provide and validate reconciliation of all files received daily and meeting client service level agreements
Change management to support technology and process improvements and document changes
Required qualifications, capabilities, and skills
Able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
Must be able to stand/walk for an 8 to 10 hours shift
Must be able to meet and maintain Quality and Productivity standards, be control-oriented and pay attention to detail, strong team player with the ability to work in a global matrixed organization
Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
High school diploma or five years of production environment work history
Problem solving and analytical skills, with ability to think independently
Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure
Excellent time management and organizational skills
Able to act on own initiative, be accurate, reliable and demonstrate confidence in processes
Strong verbal and written communication skills for interaction with various areas of the firm and levels of management
Work Schedule: Monday - Friday 4:00pm - 12:30am
Candidates must be willing and able to work schedules during our operating hours, which may include evenings, weekends, and holidays. This role does require the ability to work overtime as needed by business demands.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans