JPMorgan Chase Vendor Manager - Support in Westerville, Ohio

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

The CIB Technology Centralized Vendor Management Team (VMO) is responsible for scoping and driving the vendor management strategy and executing vendor related processes across CIB Technology:

  • Ensuring that CIB Tech achieves the most optimal commercial and quality delivery from our vendors (Labor and Software/Hardware)

  • Managing and executing vendor related processes, including contracting, approvals, on-boarding, invoicing, and related reporting

  • Collaborating with stakeholders, including Tech teams, F&BMs, Sourcing, SOS (Supplier Oversite Services), Global Technology, and Vendor Management teams within other LOBs (CCB, WM, etc.)

  • Enabling continuous process improvement across vendor management space by maturing existing engagements, managing transitions for any new engagements, and consolidating contracts and processes

  • Maintaining a strong control posture relative to vendor exposure and risk (both contractual and operational)

We are currently looking to recruit an Associate level resource for a VMO role to support our strategy and processes as per above.

  • Support day to day Stakeholder & Vendor relationships and Vendor Governance / Controls (example: liaison with Tech and Business stakeholders to understand pipeline & vendor requirements, resource planning and financial impact, and provide ad-hoc analysis / reporting as requested)

  • Support contract reviews and renewals, partnering with Sourcing to ensure that all documentation is up to date and progressing through process and approvals within Ariba and/or Beeline systems

  • Support data integrity (i.e. resolve discrepancies) within our Central Management Data Base (CMDB) and work on analytics & reporting based on this data

  • Support and help maintain Third Party Oversight (TPO) engagements in COMPASS, engaging appropriate stakeholders as needed on vendor risk & controls

  • Support vendor resource on-boarding process, including all issues/escalations resolution

  • Execute Purchase Orders (POs) / Invoice Processing, including PO initiation and Invoice data validation, accruals data provision & estimates, and invoice tracking

  • Some experience supporting Tech or Ops organization within Financial Services industry, working with 3 rd party vendors

  • Advanced proficiency with Microsoft Office tools, especially Excel, PowerPoint and Visio, and some experience with Ariba and/or Beeline systems

  • Ability to demonstrate excellent stakeholder management skills and strong client management skills

  • Excellent written and verbal communication skills

  • Detail oriented, with ability to complete reporting & analytics accurately, timely, and in a presentable manner

  • Self-motivated, going beyond immediate responsibilities, with ability to work independently as well as be a team player

  • Experience working in global teams across multiple regions, enabling a ‘one team’ culture and a positive working environment, while respecting cultures and capabilities across all locations

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.