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JPMorgan Chase Chase Card Services-Vice President-Campaign Management in Wilmington, Delaware

About This Position:

The Marketing Manager is responsible for leading a team of multiple direct reports in campaign execution and creative development of credit card acquisition tactics on a reoccurring basis. This position sits within the Acquisitions organization of Card Services, a key business within Chase's Consumer & Community Banking group.


This role will be responsible for leading teams that design and execute successful marketing campaigns via multiple marketing channels. This person will manage the strategic and executional goals for the Acquisitions card organization goals. They will interact and partner with other teams to explore and execute A/B testing opportunities. The focus with each campaign will be to utilize their interpersonal skills to coordinate with operational groups across the partners, and stakeholders of the Card Services teams to ensure that resources are aligned to the top priorities They will identify and lead opportunities to improve process, develop efficiencies, and deliver results, while ensuring regulatory compliance.


  • 7+ years of campaign management marketing, advertising, media, agency, or creative strategy experience

  • Bachelor's Degree required

Ideal candidates would be able to do the following:

  • Lead and function effectively in a matrix organization

  • Be results-oriented with strong attention to detail and problem-solving skills

  • Possess strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate

  • Demonstrate they are customer-obsessed by understanding the customer experience

  • Have a proven ability to operate in a process-oriented environment, adhere to risk/control , procedure and process expectations, while appropriately delivering what's best for the customer.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans