JPMorgan Chase Jobs

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager on the Experimentation team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and review top-tier client experiences. With a commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers.

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

• Design, execute, interpret experiments to surface customer insights and guide product experience.

• Partner closely with cross functional teams to define measurement plan.

• Act as subject matter expert of the testing platform: Understand technical capabilities and implementations to facilitate utilization.

• Develop thoughtful analysis and actionable insights from large scale data.

• Exercise good attention to detail and project management skills to handle multiple product relationships and tests simultaneously.

• Synthesize and summarize team experiments into polished presentations for senior leadership.

• Influence and guide the culture of experimentation with scalable solutions, persistence and expertise.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area

• Advanced knowledge of the product development life cycle, design, and data analytics

• Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

• Excellent problem-solving skills and data curiosity with ability to self-direct.

• Demonstrate ability to collaborate and achieve actionable results with other teams.

• Experience functioning as a strategic consultant to different businesses/products by understanding business plans for future quickly and coming up with solutions.

• Experience with analytical tools such as Python, Snowflake, Alteryx, Tableau, and Adobe Analytics.

• Experience with relational databases. SQL knowledge is required.

• Excellent PowerPoint and slide-writing skills to deliver analytical insights.

• Exceptional written and verbal communication skills, comfortable presenting in front of large audiences.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization.

• Excellent data visualization and storytelling skills

• Expertise in experiment design

• Experience with hypothesis testing and underlying statistical concepts.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans